Rauland Td21 And 1100 - Call Response System For Telecenter 电路图.pdf

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1、Application Notes KI-2038 Enhanced Emergency Call Response System (EECRS) for Telecenter System 21 and Telecenter V Rauland-Borg Corporation Issued: 01/19/99 Page 1 of 63 RadioFans.CN 收音机爱 好者资料库 Copyright 1998 by Rauland-Borg Corporation, all rights reserved. This document contains users information

2、 on technology that is proprietary to Rauland-Borg Corporation. Permitted transmittal, receipt, or possession of this document does not express license or imply any rights to use, sell, design or manufacture this information. No reproduction, publication, or disclosure of this information, in whole

3、or in part, shall be made without prior written authorization from an officer of Rauland-Borg Corporation. Rauland-Borg Corporation Printed in the USA on recycled paper using soy ink. Rauland-Borg Corporation 3450 West Oakton Street Skokie, Illinois 60076-2958 (847) 679-0900 RadioFans.CN 收音机爱 好者资料库

4、Table of Contents GENERAL INFORMATION. 5 OVERVIEW. 5 SCOPE OF THIS DOCUMENT. 6 REVISION HISTORY. 7 SPECIFIC EECRS APPLICATIONS. 8 APPLICATION 1 (PSAP AREA IDENTIFICATION). 8 Specific Example . 8 Proposed EECRS Implementation. 8 Benefits. 9 Limitations. 9 Required Telecenter Components.10 APPLICATION

5、 2 (PSAP STATION IDENTIFICATION).13 Specific Example .13 Proposed EECRS Implementation.13 Benefits.13 Limitations.14 Required Millenium Components.15 Required Telecenter Components.16 APPLICATION 3 (UNIFIED SYSTEM).19 Specific Example .19 Proposed EECRS Implementation.19 Benefits.19 Limitations: .20

6、 Required Vodavi Components.20 Required Telecenter Components.21 APPLICATION 4 (NON DID OR CAMA INTERFACE).24 Specific Example .24 Proposed EECRS Implementation.24 Benefits.24 Limitations: .25 Required Millenium Components.25 Required Telecenter Components.26 APPENDIX A: PROGRAMMING EXAMPLES .29 APP

7、LICATION 1 (PSAP AREA IDENTIFICATION).29 TC21 (Programming via TD21) .29 TCV (Programming via TD5).32 APPLICATION 2 (PSAP STATION IDENTIFICATION).35 TC21 (Programming via TD21) .35 TCV (Programming via TD5).38 Cortelco Millennium Setup .41 APPLICATION 3 (UNIFIED SYSTEM).42 TC21 (Programming via TD21

8、) .42 TCV (Programming via TD5).46 Vodavi Starplus Setup.49 APPLICATION 4 (NON DID OR CAMA INTERFACE).51 TC21 (Programming via TD21) .51 TCV (Programming via TD5).54 Cortelco Millennium Setup .57 KI-2038 TC21/TCV EECRSApplication Notes Page 4 of 63 (01/19/99) LCR.57 APPENDIX B: PROGRAMMING SCREENS.5

9、8 TD21 SCREENS.58 TD5 SCREENS.61 KI-2038 TC21/TCV EECRSApplication Notes Page 5 of 63 (01/19/99) General Information Overview Raulands Enhanced Emergency Call Response System (EECRS) is designed to provide Telecenter System 21 (TC21) or Telecenter V (TCV) users with Enhanced Notification and Enhance

10、d Callback response to 911 emergency calls. Enhanced Notification With the EECRS in place, dialing 911 from a Telecenter phone results in simultaneous PSAP (Public Safety Answer Point), Administrative, and Hall Display notification. When a caller dials 911: 1. The call appears at a Public Safety Ans

11、wer Point (PSAP) bearing dialer location information (school name, street address, city, building/wing/floor/area, and call back telephone number).? 2. Call display information appears at designated in-house display- equipped administrative phones. And, finally 3. Call display information appears on

12、 strategically-placed remote display units. Enhanced Callback In addition to Enhanced Notification, the EECRS offers an Enhanced Callback feature, which allows off-site Public Safety Operators to keep in ? Not all localities support Advanced Location Identification features. If necessary, consult yo

13、ur municipal authorities. 1 KI-2038 TC21/TCV EECRSApplication Notes Page 6 of 63 (01/19/99) touch with emergency callers for as long as necessary. If for any reason a 911 caller is disconnected, the system provides: 1. Automatic reconnect (when an operator at the PSAP dials back using displayed info

14、rmation, Telecenter remembers and automatically routes the call to the originating phone) 2. Alternate communication via optional Telecenter intercom speaker (allowing the 911 caller to communicate with the PSAP operator hands-free) and/or 3. Automatic conferencing with the 911 callers Telecenter ph

15、one (if phone and intercom speaker are simultaneously busy) Cost and Integration Benefits Instead of relying on expensive translation units with Centralized Automatic Message Accounting (CAMA) trunks, the TC21 and TCV EECRS uses simple programming schemes to add area definitions (portable phone, flo

16、or, wing, building, campus, etc.) to multiple, inexpensive Plain Old Telephone (POTs) lines. Further, the EECRS package is designed to integrate with the Vodavi Starplus 1428, 2856, and 4896 systems. (With EECRS in place, Vodavi phones display TC21 and TCV 911 caller location information.) ? Note: A

17、t this time, Cortelco Millennium phones are not able to display TC21 and TCV 911 caller location information. Scope of this Document This document provides examples of four specific applications of the EECRS. Chapter 1 and 2 should be used by those interested in learning the benefits and possible us

18、es of such a supplemental Emergency system; POTs lines segment and define facility areas. They may be programmed to accommodate normal outbound traffic. They should not, however, be used for incoming calls. A maximum of eight TC21 and sixteen TCV POTs lines may be reserved for EECRS use. KI-2038 TC2

19、1/TCV EECRSApplication Notes Page 7 of 63 (01/19/99) the appendices should be used by those responsible for system configuration. Revision History This is the first release of these Application Notes. If later editions are issued, changes and additions will be summarized under this “Revision History

20、” heading. KI-2038 TC21/TCV EECRSApplication Notes Page 8 of 63 (01/19/99) Specific EECRS Applications The following chapter provides examples of four specific EECRS applications. Keep in mind that features and functions are dependent upon available equipment and configuration choices. Application 1

21、 (PSAP Area Identification) Application 1 applies to either a stand-alone Telecenter System 21 or Telecenter V system, where the Telecenter System is configured to dial directly to the local central office without the use of another PBX or KSU. (Also applicable in cases where PBX or KSU connected ph

22、ones are used in the office area only.) Consult Appendix A for a system programming example. Specific Example In this case, a single stand-alone TC21 or TCV system is used in a school with two connected buildings sharing a common administrative office. One of the buildings houses grades K-2; the oth

23、er building houses grades 3-5. Three C.O. lines and three administrative phones (two in the main office and one in the nurses office) are in place. Proposed EECRS Implementation To accommodate the EECRS, well break the school into two areas, one area for each building. Each area will be assigned one

24、 new CO line for 911 calls, increasing total C.O. lines to five. (Note that, in addition to 911 calls, these two new C.O. lines may also be used for normal outgoing calls.) 2 KI-2038 TC21/TCV EECRSApplication Notes Page 9 of 63 (01/19/99) Benefits ? Telecenter 911 calls are connected even if the sys

25、tem must first automatically drop normal calls on EECRS/911 trunks. ? Telecenter telephone extension callback from PSAP operators to the originating 911 call is possible if the 911 is inappropriately terminated. ? PSAP operator callbacks can be pre-programmed to route to the first free classroom resource, either the classroom speaker or the telephone (Always an Answer feature). ? Telecenter display-equipped Administrative Phones (in this case: Main and Nurses offices) automatically display 911 caller information. ? 911 caller information or dir