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1、Firmware Upgrade KI-1747B Telecenter V System Firmware Upgrade Kit (9553) Rauland-Borg Corporation Issued:.06/26/98 Page 1 of 21 RadioFans.CN 收音机爱 好者资料库 Copyright 1992 by Rauland-Borg Corporation, all rights reserved. This document contains users information on technology that is proprietary to Raul
2、and-Borg Corporation. Permitted transmittal, receipt, or possession of this document does not express license or imply any rights to use, sell, design or manufacture this information. No reproduction, publication, or disclosure of this information, in whole or in part, shall be made without prior wr
3、itten authorization from an officer of Rauland-Borg Corporation. Rauland-Borg Corporation Rauland-Borg Corporation 3450 West Oakton Street Skokie, Illinois 60076-2958 (847) 679-0900 RadioFans.CN 收音机爱 好者资料库 KI-1747B Telecenter V System Firmware Upgrade Kit (9553)Firmware Upgrade Page 3 of 21 (06/26/9
4、8) Table of Contents GENERAL INFORMATION. 5 SCOPE OF THIS MANUAL. 5 REVISION HISTORY. 5 ALERTS, PRECAUTIONS, AND LIMITATIONS. 6 TOOLS AND SUPPLIES. 6 PACKING LIST. 7 RELATED DOCUMENTS. 7 UPGRADE PROCEDURE . 8 MECHANICAL INSTALLATION. 8 SYSTEM CONFIGURATION (TD5). 9 FEATURE ENHANCEMENTS.11 STARPLUS I
5、NTEGRATION FEATURES.11 MRC7600 WITH TIP/RING INTERFACE.12 TEN DIGIT DIALING (ADJACENT AREA CODES).13 NEW MESSAGE WAITING LAMP CONTROL CODES.13 ANSWER ANY CALL-IN FEATURE (LOCATION 134) .13 HOOK SWITCH PRIORITY.13 LOGGING IMPROVEMENTS.14 Logging of Outbound DTMF Digits (Call Progress and Other Tones)
6、.14 Range for DTMF logging.14 Time Zone logging .14 External Alarms Tones logging.14 All Tie Lines Busy .14 Active List Full.15 Additional Logging .15 No Dial Tone Logging.15 BUG FIXES.16 Time Tones (Two Links Used).16 Dial-up Zone programming#97 (Limited to Memory Block 1).16 External Alarm Tones (
7、Wrong Page Priority).16 Always-an-Answer (AAA).16 Answering Forwarded Off-hook DSP Call-in (Faulty Speaker Routing) .17 Clear Call-Forward-Always Feature (Corrupts System Programming).17 Precision Ringback (Long First Ring Delay).17 Transfer to Invalid Extension (No Recall).17 Overlap Dialing (Multi
8、ple Bugs).18 Attribute B:6 on DSI COS (Possible Toll Restriction Defeat) .18 Trunk-Queuing/Call-Back-Busy (Multiple Queue Requests).18 Trunk Queuing/Call-Back-Busy (Inoperable with Overlap).19 CUT Intercept Action.19 Local Dialing Intercept (Cuts into Conversation).19 B:8 Support for E use it to rep
9、lace a damaged chip or to upgrade from earlier software versions. The version 500 series firmware supports integration with the MRC7600, Vodavi STARPLUS , and Telecenter DSI products. The 500 series firmware does not, however, support integration with the TC4400 Call Control Console. Scope of this M
10、anual KI-1747, the Telecenter V Systems 9553 Upgrade Firmware Kit manual, provides information regarding firmware upgrade procedures, feature enhancement descriptions, and “bug fix” descriptions. For maximum benefit, read it in conjunction with KI-1692B, the Telecenter V Programming manual. Revision
11、 History This version 502.1 firmware manual documents all firmware changes instituted since version 404.1. In addition, the manual itself has been reformatted. 1 KI-1747B Telecenter V System Firmware Upgrade Kit (9553)Firmware Upgrade Page 6 of 21 (06/26/98) Alerts, Precautions, and Limitations ? Be
12、 sure to turn off all power to the system before removing or installing firmware. ? Leave the chip in its protective foam until installation. ? Use an approved static-control wrist strap when handling the chip or the CPU board. For best results, attach the strap to a known groundCMOS devices are eas
13、ily damaged by static electricity. ? Verify that a PC, running TD5 (version 17.0), is available. Tools and Supplies Installing the firmware chip requires the following hand tools: ? Approved chip-pulling tool or thin flatblade screwdriver ? Approved grounding strap KI-1747B Telecenter V System Firmw
14、are Upgrade Kit (9553)Firmware Upgrade Page 7 of 21 (06/26/98) Packing List The upgrade kit is shipped in a single box that contains: QuantityPartPart Number 1 Telecenter V EPROM version 502.1 firmware (chip labeled “U3”) ED0545 1TD5 version 17.0 softwareTD5 1TD5 ManualKI-1730 19553 Firmware Upgrade
15、 ManualKI-1747 Related Documents You may wish to consult the following related manuals: ? KI-1692 Telecenter V Programming ? KI-1981 MRC7600 Media Retrieval Controller ? KI-2000 TCKS1401 Telecenter / STARPLUS Integration KI-1747B Telecenter V System Firmware Upgrade Kit (9553)Firmware Upgrade Page 8
16、 of 21 (06/26/98) Upgrade Procedure To ensure a quick and smooth upgrade process, please complete all of the steps listed immediately below: Mechanical Installation Use the following instructions to install series 500 firmware. Note: you must reset the system after installation: With your Telecenter
17、 powered on: 1. Verify your PC is connected to the Telecenter . 2. Load and start TD5 (version 17.0). 3. Capture and save your current system programming to disk. ? If forwarding has been established for any phones, print the forwarding data for later use (applicable only for version 401 or earlier)
18、. 4. Power down the system. With your Telecenter turned off: 1. Locate and remove the CPU3 board from the central chassis. 2. Remove the existing chip labeled “U3,” using either an approved chip-pulling tool or a thin flat blade screwdriver. (If using a screwdriver, make sure to loosen the chip at b
19、oth its top and bottom, taking care not to twist, bend, or break the attached pins.) 3. Once removed, carefully place the chip on the conductive foam for safekeeping. 4. Remove the programming jumper from the CPU3 board or place it in the “EN” (enabled) position. 2 KI-1747B Telecenter V System Firmw
20、are Upgrade Kit (9553)Firmware Upgrade Page 9 of 21 (06/26/98) 5. Reinstall the CPU3 board and power up the system. (The notched corner should match the system-board screeningno pins should protrude from the socket.) System Configuration (TD5) Follow the procedures best suited to your particular app
21、lication: With your Telecenter powered on again: If upgrading from software version V307x3 or earlier, follow the steps set forth immediately below (designed to make space for “Pre sequence data” in the Dialing Intercept Table): 1. Enter the Dialing Intercept Table in TD5. 2. Press the F9 key to dow
22、nload. ? The Dialing Intercept Table will be reformatted. ? If upgrading from software version V401 or earlier and phones were set to “forward,” follow the steps set forth immediately below (if in doubt, follow steps): 1. Enter the Location Code Editor in TD5. 2. Press the ALT-F3 keys (simultaneousl
23、y) to enter the “absolute addressing” mode. 3. Examine locations 24 and 26. ? If they are both set to zero, no Forward data exists. Skip to “Replace Echo Intercept Action” immediately below. 4. Press the ALT-F3 keys (simultaneously) again to reenter the “absolute addressing” mode. 5. Press the F9 ke
24、y to begin the downloading process. 6. Enter the Forwarding Editor in TD5, and reenter any forwarding data you may have recorded. (Consult your print-out, if necessary.) ? Be sure to enter “architectural” numbers, not “physical” numbers in the editor table. 7. Press the F9 key to download the forwar
25、ding information. KI-1747B Telecenter V System Firmware Upgrade Kit (9553)Firmware Upgrade Page 10 of 21 (06/26/98) ? Replace Echo Intercept Action: If upgrading from software version V401 where the “Echo Intercept” action was used, you must also replace all appearances of “Echo” with “Normal” (the
26、Echo Intercept action is no longer supported) and set the corresponding “Pre- sequence” intercept digits. Once done, press the F9 key to begin the downloading process. An Example: If intercepting on the number “9,” then you must set the pre-sequence to “9” plus a comma (“9,”)adding this comma allows
27、 the extra time necessary for the PBX to grab a trunk. ? Important: If you plan on using any of the new system features, you must use the appropriate TD5 editors to modify and download the new system configuration. Once downloaded, verify changes in the following manner: Verifying Changes After down
28、loading, you may verify changes in the following manner: With your Telecenter still powered on: 8. Exit and then restart TD5. 9. Check that entries in the Forward and Dialing Intercept tables are accurate. 10. Reset the system and confirm proper operations. KI-1747B Telecenter V System Firmware Upgr
29、ade Kit (9553)Firmware Upgrade Page 11 of 21 (06/26/98) Feature Enhancements STARPLUS Integration Features Refer to the KI-2000 Telecenter / STARPLUS Integration manual for complete discussion of these features and applications. STARPLUS Class of Service (COS) The STARPLUS tie line is COS A:1 and C:
30、6, where: B:3 enables Zone Page from STARPLUS extensions. B:4 enables All Page from STARPLUS extensions. C:4 controls acknowledgment of speaker connection. When set, the Telecenter system gives speaker-acknowledge (answer supervision) signal to the STARPLUS. When clear (recommended), no acknowledgme
31、nt is given, and the call is recalled to the attendant when the STARPLUS transfer-recall timer expires. Location Codes for STARPLUS application The following location codes were enhanced: 552: DSI/Vodavi Answer Supervision Signal Time This code determines the length of the answer supervision wink th
32、e Telecenter V system sends to the KSU. Recommended value: 17. Units: 1/60 sec. 620: STARPLUS Display Group Call-in and display information from this Telecenter V system display group will be transmitted (and displayed) on STARPLUS key phones. 622: STARPLUS Leading Digit This code is required for all STARPLUS extensions and feature codes. The leading digit is required for the Telecenter V system to automatically dial certain STARPLUS feature codes (such as “Se