Denon-HDMIDiagnostics-guide 电路图 维修手册.pdf

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1、. HDMI Diagnostics and Troubleshooting IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting RadioFans.CN 收音机爱 好者资料库 Introduction HDMI Diagnostics and Troubleshooting 4 Compatible Models 4 How to operate How to operate 5 Starting HDMI DIAGNOSTICS Mode 5 HDMI DIAGNOSTICS Menu 6 To e

2、xit HDMI DIAGNOSTICS Mode 7 Initialization 8 Reset option in HDMI DIAGNOSTICS mode 8 Factory Reset mode 8 Customer Support 9 For US & Canada 9 For Europe 9 For the other region 9 Cable Test Procedure 10 Test Item & Test Result 11 Limit mode Limit Mode Menu 12 Source Selection 12 Setting 13 Max Resol

3、ution 13 HDCP2.2 / HDR / Deep Color / Dolby Vision / DTS:X / Dolby Atmos / PCM 2ch only 14 Reset 14 Procedure (Max Resolution) 15 Tips for Limit Mode Setup 17 2 Max Resolution 17 3 HDCP 2.2 17 4 HDR 17 5 Deep Color 17 6 Dolby Vision 17 7 DTS:X 18 8 Dolby Atmos 18 9 PCM 2ch only 18 IntroductionHow to

4、 operateCable TestLimit modeLog & EDIDTroubleshooting 2 RadioFans.CN 收音机爱 好者资料库 Log & EDID Procedure 19 Troubleshooting Trouble shooting Guide for HDMI Diagnostics (Video Test, Audio Test, Auto Test) 20 Video Flow V1-01 22 Video Flow V1-02/06/10 23 Video Flow V1-03/04/05/08/09 25 Video Flow V1-07 26

5、 Video Flow V2-01/05 V3-01/05 27 Video Flow V2-02/03/04/06 V3-02/03/04/06 28 Audio Flow A1-01 30 Audio Flow A1-02 31 Audio Flow A1-03 32 Audio/video Flow Other 33 Other Video Case1 34 Other Video Case2 37 Other Audio Case1 38 Other Audio Case2 39 Appendix 40 IntroductionHow to operateCable TestLimit

6、 modeLog & EDIDTroubleshooting 3 RadioFans.CN 收音机爱 好者资料库 HDMI Diagnostics and Troubleshooting The objective of this guide is provide support for users experiencing HDMI connectivity issues. This guide should be used in combination with the AV Receivers HDMI DIAGNOSTICS feature. 1 The HDMI diagnostic

7、s feature is used to correct the following issues. 0No picture from connected TV. 0No audio from the AV Receiver (Speaker) 0Intermittent picture or artifact (video snow, dots on the top of the picture) 0Intermittent audio or noise. 2 How to use. 0If the issues mentioned in 1 occur, press the button

8、on the front panel of the AV receiver to enter HDMI DIAGNOSTICS mode. 0Use the buttons on the front panel or the included remote control to operate the HDMI DIAGNOSTICS function. 0Follow the guidance displayed in the front display to resolve issues using Auto Test in HDMI DIAGNOSTICS. 0Video Test an

9、d Audio Test in HDMI DIAGNOSTICS can be used to perform various tests manually according to the displayed error code. 3 What can be done with this feature? 0Find issues with the AV Receivers hardware (Self diagnostics) 0Find issues with external equipment and settings. 0Find issues with HDMI cable c

10、apabilities and connection. 0Restrict EDID or HDCP on the AV receiver to resolve issues caused by incompatibility with the AV receiver. NOTE 0 The HDMI DIAGNOSTICS feature is a tool to help troubleshoot and solve common HDMI issues. It is not guaranteed to fix all issues. 0 This feature is for peopl

11、e with knowledge about HDMI and Audio Video equipment. Compatible Models The following Denon AV Receiver products support the HDMI Diagnostics feature. Products AVR-S730H AVR-S930H AVR-X1400H AVR-X2400H IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting 4 How to operate Starting

12、 HDMI DIAGNOSTICS Mode 1 Turn on the AV Receiver. If a malfunction occurs, HDMI DIAGNOSTICS mode can be started without turning off the power. 2 Press and hold the main units buttons A and B at least 3 seconds until HDMI DIAGNOSTICS appears on the front panel display. ModelButton AButton B AVR-S730H

13、 AVR-S930H AVR-X1400H AVR-X2400H ZONE2 SOURCE TUNER PRESET CH - 0Front panel display sample (e.g. AVR-X2400H) HDMI DIAGNOSTICS 0 HDMI DIAGNOSTICS mode cannot be entered from the Setup Menu or Setup Assistant. Close the menu first. 3 When starting the HDMI DIAGNOSTICS mode, the AV Receiver will autom

14、atically start the Hardware Self Diagnostics Test to check whether hardware failure occurs. If there are no errors, the AV Receiver will show the HDMI Diagnostics menu on the front panel display. If the hardware error is detected, the AV Receiver will show an error code on the front panel display. (

15、e.g. H1-01) In this case, the AV Receiver can not continue the HDMI Diagnostics mode. Please turn off the AV Receiver and contact customer service in your area. （For contact service, refer to “Customer Support” (v p. 9)） 0Front panel display sample (e.g. AVR-X2400H) HardwareCheck. Err: H1-01 Contact

16、 support Hardware Error detected Blink IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting 5 HDMI DIAGNOSTICS Menu When the Hardware Self-Diagnostics Test is passed, the AV Receiver displays the HDMI DIAGNOSTICS Menu below. 1 Use uiui to select the menu to be set or operated, the

17、n press ENTER. 0Front panel display sample (e.g.AVR-X2400H) 1 Auto Test ItemDescriptionpage 1 Auto Test The AV Receiver assists you in identifying the cause of any HDMI issues using Video Test, Audio Test, Cable Test or the limit mode feature according to the guidance indicated on the front panel di

18、splay. 2 Video Test Diagnose video-related issues. If an error is detected, please refer to the flow of the corresponding error number in the Trouble shooting Guide. 20 3 Audio Test Diagnose audio-related issues. If an error is detected, please refer to the flow of the corresponding error number in

19、the Trouble shooting Guide. This cannot be selected if the currently selected input source is an audio type source. 20 4 Cable TestCheck HDMI-Cable integrity and signal (resolution) capability.10 5 Limitation Mode (Limit Mode) Set settings to limit the AV Receivers Video or Audio EDID. There are ins

20、tances where limiting the AV Receiver video or audio EDID will fix various issues. Please try each limit settings in accordance with the Trouble shooting Guide. If you want to clear the limit settings, please refer to 3.Initialization. 12 6 Log/EDID Save the Logging data to USB file or network serve

21、r. Please use it when receiving the requested by customer service. 19 7 ExitExit the HDMI Diagnostic mode IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting 6 Control Keys for Navigation You can operate each menu using the Cursors, Enter and Back buttons on the remote control or

22、 the main unit. In the case of models that there is no cursor button on the main unit, the following buttons will work as the cursor buttons during HDMI Diagnostics mode. RC buttons Main unit buttons AVR-S730H AVR-S930H AVR-X1400H AVR-X2400H UpTUNE +ZONE2 SOURCE DownTUNE -ZONE2 ON/OFF LeftTUNER PRES

23、ET CH -TUNER PRESET CH - RightTUNER PRESET CH +TUNER PRESET CH + ENTERDIMMERDIMMER BACKSTATUSSTATUS To exit HDMI DIAGNOSTICS Mode To exit the HDMI Diagnostics mode, please select 7 Exit or turn off the AV Receiver. NOTE 0 The HDMI DIAGNOSTICS feature does not support ZONE2 related Video and Audio is

24、sues. IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting 7 Initialization The Limit setting in the HDMI DIAGNOSTICS mode is stored per input. Please note that the limit mode settings backup memory will not be initialized (reset) using the initialization (reset) method described

25、in the instruction manual. There are two ways to reset the limit mode settings. Reset option in HDMI DIAGNOSTICS mode Limit mode settings that are made in the HDMI Diagnostics mode are reset to the factory default values. However, settings other than HDMI Diagnostics (e.g. Speaker setup, Video Setup

26、, Audio Setup) are not reset. 1 Select 5 Limit Mode from the HDMI Diagnostics menu. 2 Select Reset from the Limit mode menu. 3 Select ”All source, then press ENTER. Factory Reset mode All settings including the Limit mode setting of HDMI Diagnostics mode are reset to the factory default values. (exc

27、ept for Network setup) 1 Press the POWER button to turn off the AV Receiver. 2 While holding down buttons A and B simultaneously, press POWER button. 3 Release the buttons after confirming that the front panel display flashes at 1-second intervals. ModelButton AButton B AVR-S730H AVR-S930H TUNER PRE

28、SET CH + TUNE - AVR-X1400H AVR-X2400H ZONE2 SOURCEDIMMER IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting 8 Customer Support If you need additional help in solving problems, contact the nearest HDMI DIAGNOSTICS customer service in your area. For US & Canada oo Denon US oo Deno

29、n Canada For Europe oo Denon UK https:/www.denon.co.uk/uk/support/home oo Denon Germany https:/www.denon.de/de/support/home oo Denon Netherland https:/www.denon-hifi.nl/nl/support/home oo Denon France https:/www.denon.fr/fr/support/home oo Other (EU) For the other region oo Denon IntroductionHow to

30、operateCable TestLimit modeLog & EDIDTroubleshooting 9 To check the HDMI Cable integrity, signal quality and resolution capability. Procedure 1 Use uiui to select 4 Cable Test in the HDMI Diagnostics mode, then press ENTER. 4 Cable Test 2 Connect the HDMI cable to be tested to HDMI1(CBL/SAT) and MON

31、ITOR(1) OUT as shown in the figure, then select “Connect the cable between HDMI1 IN and MONITOR(1) OUT, then press ENTER. Connect the cab HDMI1 (CBL/SAT)MONITOR1 3 Select Start, then press ENTER. CableTest Start 4 “Testing.” appears in the front panel display, and the test starts. Testing. 5 The AV

32、Receiver shows Cable test result on the front panel display. To perform the cable test again, select “Retry” and press ENTER. CABLE TEST FAIL Retry Blink 6 To exit the cable test, remove the tested HDMI cable, then use ii to select Exit and press ENTER. CABLE TEST FAIL Exit Blink IntroductionHow to

33、operateCable TestLimit modeLog & EDIDTroubleshooting 10 Test Item & Test Result Test whether there are issues in the HDMI cable communication line and whether the line is compatible with the transfer domains of the resolutions in the table below. After you finish the cable test, if you still have an

34、y issues, please try the following solution. 1 Replace the HDMI cable. 2 To use this cable in your system, please set the limit mode to the resolution that was passed in the following test. Cable Test Item Result (Front panel display) Communication line Video Resolution (RGB / 8bit) 4k604k301080p720

35、p480p PASSPASSPASSPASSPASSPASSCABLE TEST PASS PASSFAILPASSPASSPASSPASS4K(3G) PASS / 4K(6G) FAIL PASSFAILFAILPASSPASSPASS1080p PASS / 4K(3G) FAIL PASSFAILFAILFAILPASSPASS720p PASS / 1080p FAIL PASSFAILFAILFAILFAILPASS480p PASS / 720p FAIL PASSFAILFAILFAILFAILFAILCABLE TEST FAIL FAIL-CABLE TEST FAIL I

36、ntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting 11 To limit the Video/Audio output try the (EDID) or HDCP method to properly display picture on the TV and to correct sound issues. Limit Mode Menu The AV Receiver has various options for Limit Mode. These limit modes are stored

37、for each Video input source. 0Front panel display sample (e.g.AVR-X2400H) 1 Source:CBL/SAT ItemDescription 1 Source Select (Source) The input source can be changed from this menu. 2 Max Resolution (MaxRes.) Sets the video input/output resolution restrictions supported by the AV receiver. 3 HDCP2.2 (

38、HDCP) This sets the HDCP limit of the AV Receiver to HDCP ver. 1.4. This can be set for any input with HDMI assigned to it. 4 HDR This limits (disables) the HDR capability of the AV Receiver. This can be set for any input with HDMI assigned to it. 5 Deep Color (DeepC) This limits (disables) Deep Col

39、or capability of the AV Receiver. This can be set for any input with HDMI assigned to it. 6 Dolby Vision (DolbyV) This limits (disables) the Dolby Vision capability of the AV Receiver. This can be set for any input with HDMI assigned to it. 7 DTS:XThis limits (disables) DTS:X capability. This can be

40、 set for any input with HDMI assigned to it. ItemDescription 8 Dolby Atmos (Atmos) This limits (disables) Dolby Atmos capability. This can be set for any input with HDMI assigned to it. 9 PCM 2ch only (PCM2ch) This limits the audio input capability to PCM 2ch only. This can be set for any input with

41、 HDMI assigned to it. When PCM 2ch only is set, DTS:X and Dolby Atmos are also restricted. 10 ResetThe setting content of Limit Mode is initialized. 11 ExitExit Limit Mode and return to HDMI DIAGNOSTICS mode. Source Selection You can switch inputs to check other video sources. The input source encod

42、er on the unit or remote control unit can be used to change the input source. When the current input source is audio only, with no video assignment, Audio is displayed. IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting 12 Setting Max Resolution Max Resolution has 5 selectable i

43、tems. No LimitNo limit. The AV Receiver works up to 4K(6G). 4K(3G) (Default): This sets EDID information and max resolution of the video output from the AV Receiver to up to 4K(3G) 1080p:*2 This sets EDID information and max resolution of the video output from the AV Receiver to up to 1080p (60/50).

44、 720p:*1 This sets EDID information and max resolution of the video output from the AV Receiver to up to 720p, 1080i or 1080p 24. When 720p is set, the resolution may be 1080i for some playback devices or content. 480p: This sets EDID information and max resolution of the video output from the AV Re

45、ceiver to up to 480p or 576p. z1On the AVR-S730H and AVR-X1400H, “720p” is the default setting for audio input sources such as Tuner and HEOS Music. “No Limit”, “4K(3G) ” and “1080p” cannot be set for these sources. z2On other models, “1080p” is the default setting for audio input sources such as Tu

46、ner, Phono and HEOS Music. “No Limit” and “4K(3G) ” cannot be set for these sources. 0 When you set a resolution in the Max Res. setting, you will not be able to change to a higher resolution in the AVR Setup Menu-Video-Output settings. 0 When the Max Resolution settings are changed from the default

47、 values, “Custom” is displayed in the AVR Setup Menu Video 4K Signal Format. The Max Resolution settings take priority when “Custom” is set. 【Relationship between Max Resolution setting and Support Resolution】 Support Resolution Color Space Pixel Depth Max Resolution setting No Limit (4K(6G) 4K(3G)1

48、080p720p480p 480i/p, 576i/p RGB 24,30,36bit YCbCr4:4:4 YCbCr4:2:236bit 1080i 60/50 RGB 24,30,36bit - YCbCr4:4:4 YCbCr4:2:236bit- 720p 60/50 RGB 24,30,36bit - YCbCr4:4:4 YCbCr4:2:236bit- 1080p 24 RGB 24,30,36bit - YCbCr4:4:4 YCbCr4:2:236bit- 1080p 60/50 RGB 24,30,36bit - YCbCr4:4:4 YCbCr4:2:236bit- 4

49、K24p, 4K30p, 4K25p RGB24bit- YCbCr4:4:430,36bit- YCbCr4:2:236bit- 4K60p, 4K50p YCbCr4:2:0 24bit- 30,36bit- RGB 24bit - YCbCr4:4:4 YCbCr4:2:236bit- IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting 13 HDCP2.2 / HDR / Deep Color / Dolby Vision / DTS:X / Dolby Atmos / PCM 2ch only You can set a limit of each funcition of the AV Receiver according to your situation. No Limit (Default): No limit. Limit:Limit (Disable) each function by changing EDID and HDCP setting information. Reset You can reset the limit mo